Our Story

Built on Trust, Defined by Dedication, and Elevated by Passion.

When we founded Avalon Hospitality Group, our vision was simple: to create a company that could deliver results-driven hospitality solutions while staying true to the people and partnerships that define our industry. Our journey began in 1998, when Carrin and I acquired Packard & Associates, a respected San Diego firm specializing in community association management. While our early work focused on HOA management, we soon saw the opportunity to apply our expertise more broadly. That vision led us to build a hotel management division—planting the foundation for what Avalon Hospitality Group has become today.

 

Over the years, our hospitality arm grew steadily, earning a reputation for operational excellence, personalized service, and trusted relationships. Today, Avalon Hospitality Group is proud to focus exclusively on hotels, serving a diverse portfolio of independent and branded properties across the United States. We provide comprehensive management services—spanning operations, revenue strategy, sales and marketing, training, capital planning, and more—with one goal in mind: to maximize performance while delivering unforgettable guest experiences.

 

What makes Avalon different is how we partner with owners, investors, and brand affiliates. We don’t apply a one-size-fits-all approach; instead, we take the time to understand each property’s unique character and each ownership group’s goals. From boutique independents to branded full-service hotels, we build strategies that balance financial performance with the individuality of the asset.

 

At the heart of it all is our commitment to people. We invest in our team members’ growth, we honor the trust of our clients, and we treat every hotel as though it were our own. By blending proven systems with adaptability, we ensure that every property we manage delivers both strong results and exceptional guest experiences.

 

Now, with nearly three decades of growth and innovation behind us, Avalon Hospitality Group stands as a trusted hospitality partner—valued for our expertise, our collaborative spirit, and our ability to deliver solutions that create lasting success.

 

Thank you for considering us as a partner in your journey. We look forward to the opportunity to work with you.

Michael S. Goldstein, CHA

President & CEO